General Data Protection Regulation (AVG)
Chaletbemiddeling Makkum, located at
PO Box 84
8754 ZP Makkum,
is responsible for the processing of personal data as reflected in this privacy statement.
Contact details:
https://www.chalets-makkum.nl
PO Box 84
8754 ZP Makkum
+31 515 785010
Paul de Jong is the Data Protection Officer of Chaletbemiddeling Makkum. He can be reached at info@chalets-makkum.nl
Personal data that we process:
Chaletbemiddeling Makkum processes your personal data because you use our services and/or because you provide them to us yourself.
Below is an overview of the personal data that we process:
- Name and surname
- Gender
- Address data
- Phone Number
- E-mail address
- Bank account number
Special and/or sensitive personal data that we process
We do not process any additional special or sensitive personal data.
For what purpose and based on what basis we process personal data:
Chaletbemiddeling Makkum processes your personal data for the following purposes:
- Handling of reservation and payment
- To be able to call you or send you an e-mail if this is necessary for us to be able to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Chaletbemiddeling Makkum also processes personal data if we are legally required to do so, such as data we need for possible audit by the tax authorities.
Automated decision-making:
Chaletbemiddeling Makkum does not, on the basis of automated processing, make decisions about matters that may (significantly) affect persons. These are decisions that are made by computer programs or systems, without the presence of a human being (e.g. an employee of Chaletbemiddeling Makkum).
Chaletbemiddeling Makkum uses the following computer programs or systems:
The website: data that you enter in an application is stored in a database at the hosting company. This is necessary in order to be able to handle the request and process it accurately.
Microsoft Excel: data from chalet owners, tenants and the booking data is kept and stored in this. Excel is the primary booking system, required to accurately keep track of all necessary information regarding the rental period and financial data of the bookings.
Online accounting software: the first and last name of the tenant, as well as the contract number and amounts are stored.
How long we keep personal data:
Chaletbemiddeling Makkum does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following personal data:
- Bank account numbers are deleted from our systems after 2 years.
- Personal data as recorded in rental contracts, among others, are kept for 7 years as required by law.
Sharing of personal data with third parties:
Chaletbemiddeling Makkum only provides to third parties and only when necessary to fulfill our agreement with you or to comply with a legal obligation.
Normally only your first and last name are shared with the reception of the recreation centre "de Holle Poarte" together with the booked object and the period of stay. This is necessary to verify your reservation on arrival.
Cookies, or similar technologies, that we use:
Chaletbemiddeling Makkum uses only technical and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website, insight into the use of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.
How we secure personal data:
Chaletbemiddeling Makkum takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@chalets-makkum.nl. Chaletbemiddeling Makkum has taken the following measures to secure your personal data:
- We send your data via a secure internet connection. You can tell this by the "https" address bar and the padlock icon in the address bar.
- We use the software Webroot Internet Security Complete to recognise and eliminate viruses, malware, phishing emails and other threats.
- We use an advanced firewall that monitors traffic to and from our network.
View, modify or delete data:
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Chaletbemiddeling Makkum and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you.
You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to info@chalets-makkum.nl.
To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Chaletbemiddeling Makkum would also like to point out that you have the possibility to file a complaint with the national regulator, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
